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Showing posts with label Panic. Show all posts
Showing posts with label Panic. Show all posts

Sunday, September 1, 2013

Don’t panic but psychology isn’t always a science

Every so often, the ‘is psychology a science?’ debate sparks up again, at which point, I start to weep. It’s one of the most misplaced, misfiring scientific discussions you can have and probably not for the reasons you think.

To understand why it keeps coming around you need to understand something about the politics of studying things.

Science has higher status in academia and industry than the humanities so suggesting to a practitioner that “they’re not a scientist” can be the equivalent of suggesting “you’re not as valuable as you make out”.

This plays in out in two ways: less scientific disciplines get less funding and people start being knobs at parties. The second is clearly more serious.

Probably every psychologist has had the experience of someone coming up to them and drunkenly suggesting that psychology is ‘all made up’. Psychiatrists get the same sort of crap but in the ‘you’re not a real doctor’ vein from other medics.

This makes people who work in psychological disciplines a bit insecure, so they’ll swear blind that ‘psychology is a science’.

Psychology, however, is not a science. It’s a subject area. And you can either study it scientifically or non-scientifically.

I’m going to leave aside the debate of what defines science, which has been better covered elsewhere. No, there isn’t a strict definition of science, but the “you know it when you see it” approach is sufficient if we want to see if something can be widely considered scientific.

I’m also going to leave aside the debate about whether you can study mind and behaviour scientifically. It’s clear that you can, even if some areas are harder to measure than others. This is what is usually meant by the “is psychology a science?” debate. I consider this to be a settled issue but it is also where the debate usually misfires.

In other words, psychology can be a science, but it isn’t only a science.

There are many folks who do legitimate psychology research who are not doing science. It’s not that they think they are but really aren’t (pseudoscience) or that they’re doing it so poorly it barely merits the name (bad science). It’s that they don’t want to do science in the first place.

Instead, they are doing qualitative research, where they intend to uncover patterns in people’s subjective impressions without imposing their own structure onto it.

Let me give you an example.

Perhaps I want to find out what leads victims of serious domestic violence to drop a prosecution despite the abuser already being safely in jail, pending trial.

I could come up with a list of motivations I think might be plausible and then find a way of testing whether they are present, but essentially, no matter how rigorous my methods, the study still depends on what I think is plausible to begin with.

This could be a problem because I may not know a whole lot about the area. Or worse, I may think I do, but might largely be basing my assumptions on prejudice and what passes for ‘common sense’.

Qualitative methods get at how people understand the situation from their own perspective and it looks at common themes across what they say.

In this case, the study by Amy Bonomi and colleagues applied a kind of qualitative analysis called grounded theory to transcripts of jailhouse phone calls between victims of domestic violence and the abusers.

Here’s what they found:

…a victim’s recantation intention was foremost influenced by the perpetrator’s appeals to the victim’s sympathy through descriptions of his suffering from mental and physical problems, intolerable jail conditions, and life without her. The intention was solidified by the perpetrator’s minimization of the abuse, and the couple invoking images of life without each other.

Once the victim arrived at her decision to recant, the couple constructed the recantation plan by redefining the abuse event to protect the perpetrator, blaming the State for the couple’s separation, and exchanging specific instructions on what should be said or done.

There is no pretence that this study has discovered what happens in all cases, or even if these are common factors, but what it has done is shown how this works for the people being studied.

This is massively useful information. If you’re a scientist, suddenly you have a whole bunch of hypotheses to test that are drawn from real-life situations. If you’re not, you understand one instance of this situation in a lot more detail.

The reason that human psychology can be studied both scientifically and non-scientifically is that the object of study can be objectively observed and can describe their own subjective experience.

This doesn’t happen with electrical impulses, enzymes or subatomic particles.

I’m a neuropsychologist by trade, perhaps the most clearly scientific of the psychological disciplines, but I’m not going to pretend that qualitative research psychologists aren’t doing important work that makes psychology more valuable, not less.

So psychology is not just a science, and is better off for it.

Oh yeah, and the drunk guy at the party? He’s like someone who thinks a screaming orgasm is only a drink. I’m laughing at you chump, not with you.


View the original article here

Sunday, February 12, 2012

How to Avoid Panic in Presentations: Coping with Questions

I’m sure you’ve felt it: the horror at the end of a presentation (which, let’s face it, can be a bit of a trauma in its own right) when you ask the following:

“Any questions?”

There seems to be one of two ways things can go at that moment — and neither fills you with delight.

Firstly, there’s the Tumbleweed Option. Silence. Nothing — save perhaps for an embarrassed cough. Was your presentation really so bad that no one could understand it enough to think of a coherent question? Did you run over time so badly no one wants to hold up the next speaker, or – more importantly – get to the coffee break? Did you give such a perfect presentation that all possible questions were answered? (Spoiler alert: You didn’t.)

Option two is worse. The Killer Questions Option. At least with the Tumbleweed Option you’ve got the silver lining that you get to leave the stage sooner. With the Killer Questions Option you get to stay there and risk exposing your ignorance. For all its problems at least you can control the main body of your presentation — during questions everyone can hear you scream.

These are some of the most reliable ways of dealing with questions that I’ve researched. found or observed…

Yes, yes, everyone says this but I still see presenters who think they can research just enough about a topic to be able to deliver the presentation in question and no more. I’m sure there are valid reasons for doing this, but I can’t think of any offhand.

Take a break and go over your presentation with a fresh mind (or better yet, give it to a friend) and see what questions spring to mind. The advantage of using your friends is that they’ll have a clearer mind. I know its obvious but it’s a great way to figure out what you might be asked.

Buy the local newspaper and The Daily Mail (in the UK). Between them you should get a reasonable idea of what the burning issues are for the area you’re speaking in. You’ll be amazed at how often a member of the audience will find a way of asking a question which is relevant to both what you said and what their personal or local issue is. If you’re talking about exercise, someone will ask you about the proposed local swimming pool. If you’re talking about using social media, someone will ask you about the ‘horrible new proposed mast’ for the mobile phone network (and whether it’ll cause X, Y or Z in the neighbourhood).

if you ever get asked a question you’ve not been asked before, note it down, decide on an answer and record that answer for next time. By the time you’ve given a presentation half a dozen times you’ll have covered most of the bases.

Draw yourself a mind map of the the presentation — or better yet — draw one on the whole topic area that you’re speaking about. You’ll have the big idea in the middle, secondary ideas going off as ‘tier one’ and smaller issues going off those as ‘tier two’ and so on. Most questions come from the outer fringes of the mind map, so look carefully at those and prepare your answers.

Most people care about their own lives, not the big issues — or at least how they intersect. For example, if you’re talking about the advantages of online training over face-to-face training, questions are less likely to be about the cognitive/recall issues of electronic learning (which is perhaps a tier one issue) as they are to be about whether your training will be accessible on their particular browser (as though they’re the only person in the world using that browser) despite the fact that you may have been very clear in your presentation that your material can be delivered on any browser.

So there you have it – the some great ways of predicting and handling questions, based upon years as a presentation skills trainer, researcher and so on… of course (and this is based upon personal experience!) there’s always the option you don’t know the answer! :)

I know, I know…some of these are obvious. But they’re not so obvious that people do it! Others, such as the Daily Mail and the Mind Map, are techniques we’ve developed ourselves over the years and work for us.

And given that we’re professional presenters and trainers, we can’t afford to screw up…so they’re pretty thoroughly tested.

(Photo credit: Many raised fingers in class at university via Shutterstock)

Simon runs a soft skills training company called Aware Plus in the UK, but is probably best known for his work as a presentation skills trainer. He's also becoming known as a speaker on emotional robustness and personal resilience... he's also a fairly proficient fire-eater!


View the original article here